August 8, 2019

Thriving in Conflict – Creating Deeper Engagement Through Better Conversations and Feedback

Location: The Founders Inn, 5641 Indian River Road, Virginia Beach, VA 23464
Registration and Lunch: 11:15 a.m. – Noon
Presentation: Noon – 1 p.m. (*NOTE: Due to HRCI guidelines lunch will not be available after Noon.)

Approved for (1) HRCI and (1) SHRM recertification credit

What if we can deal with conflict long before it becomes a significant issue, getting in the way of the important results we need to accomplish? We can! One universal leadership tool is our ability to engage in robust conversation. By doing so, we can head off conflict at the pass, before it becomes a raging wildfire.

This program introduces a simple framework called the IdEA© model to improve any conversations. Doing so helps us to gain clarity, focus, understanding, and alignment. This program also provides a simple framework for delivering feedback whether is it low intensity observational feedback, or higher intensity confrontation. Building a culture of feedback is the key to managing conflict. This workshop provides simple strategies and tools to convert both the cost and the opportunities into strategies that can propel us toward greater results.

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Doug Johnston


Doug Johnston is said by his clients to have the ability to make the complex simple and applicable. He engages people in the “real conversations,” creates a safe and dynamic environment, and helps professionals and organizations grow. Doug is a tenured executive who has worked for a range of organizations from Fortune 500 companies to entrepreneurial start-ups. Clients praise his ability to engage a variety of audiences from executive suite leaders at public companies to those on the front lines.

Over the past 17 years he has served as a trusted advisor, facilitator of action, and speaker on leadership topics. During that time, he has worked with more than 10,000 professionals in several hundred companies in a full range of industries. He is a published author of the book Exponential Leadership, Formulating YOUR Impact. His second book Thriving in Conflict will be released in September 2019.